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Network Janitorial like other successful companies believes that, anyone who looks at things solely in terms of factors that can easily be quantified is missing the heart of business, which is people.
From the 70’s to the present, most service companies have concentrated on setting profit goals or focusing on market share. Network Janitorial has always believed that the focus must be on the, frontline workers and customer needs if we are to achieve. “Total Customer Satisfaction”.
We believe in investment of people, technology that supports front line workers, revamped recruiting and training practices, and compensation linked to performance for personnel at every level. Network believes the lifetime value of a loyal customer can be astronomical, especially when referrals are added to the economics of customer retention and repeated extensions of contracts.
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Customer loyalty is paramount to Network Janitorial. Loyalty is a direct result of customer satisfaction. Satisfaction is largely influenced by the value of services provided to customers. Satisfied, loyal and productive personnel create value. Employee satisfaction, in turn, results primarily from high-quality support services and policies that enable employees to deliver results to customers.
This is why Network Janitorial is a company which subscribes to the philosophy of mass customization, meaning; delivering a service in response to a particular customer’s needs in a cost-effective way.
Network Janitorial Management has over 75 years of combined experience in the industry. This vast experience enables Network Janitorial to tailor a cleaning schedule that will not only maintain your company’s, premises to levels never seen before but, will provide, your company with money saving ideas.
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